Here are some Frequently Asked Questions to help you better use the library.


  • Q: Are you open?
  • A: The library is open. Seating in the library, as well as meeting rooms, are unavailable.
  • Q: How can I return my books and other materials?
  • A: If you are just dropping off books, please use the book returns at the entrance doors. Otherwise, return them at the front desk.
  • Q: Will I be charged overdue fines?
  • A: Yes.  Fines started accruing in June of 2020.
  • Q: My library card is set to expire soon. What should I do?
  • A: You may renew your card at the library's front desk (bring proof of residence) or online.  
  • Q: How can I apply for a library card?
  • A: Residents of New Providence may apply for a library card online or in person at the library.


  • Q: I'm being asking for my PIN when using digital resources. Do I have one?
  • A: Your PIN is the last 4 digits of your library barcode.  If your PIN does not work, please contact us here. 

Online Resources for ebooks & audiobooks

  • Q: What can I access through Hoopla?
  • A: hoopla is a digital resource for ebooks, audiobooks, movies, TV series, music & comics.
  • Q: What can I access through Libby, by Overdrive?
  • A: Libby, by Overdrive is a digital resource for ebooks and audiobooks.
  • Q: What can I access through Kanopy?
  • A: Kanopy is a digital resource for documentaries, classics and indie films.
  • Q: What can I access through Tumblebooks?
  • A: Tumblebooks has read-along picture books, chapter books, National Geographic videos, non-fiction books & graphic novels for children.

Online Resources for Magazines

  • Q: Can I access magazines through the library?
  • A: Yes, you can browse digital magazines with the Libby app or at eLibraryNJ.com.You can also check out print magazines at the library.

Online Resources for Learning

  • Q: What resources do you offer for digital learning?
  • A: You can access both tech courses and language courses:
    • LinkedIn Learning with more than 3,000 online courses in a wide variety of subjects
    • Rosetta Stone for learning up to 30 world languages, from Arabic to Vietnamese.
    • Brainfuse offers tutoring assistance in a variety of subjects and for ages ranging from young student to adult.

Online Resources for Video

  • Q: Can I download or stream videos or TV shows?
  • A: Yes, you can get entertainment and instructional videos through a number of library resources:
    • Hoopla Digital for ebooks, audiobooks, movies, TV series, music & comics
    • Kanopy for independent, foreign, classic & mainstream films, and documentaries

Have a Question not answered here

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Happy 2022!

The Staff and Trustees wish you good  health and great stories in 2022.  We can certainly help with some great reading suggestions! And we continue to require masks in the building to keep everybody safe.

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