FAQs

Here are some Frequently Asked Questions to help you better use the library.

COVID-related

  • Q: Are you still open?
  • A: The building is closed to the public, but is offering contactless pickup of physical library materials in the front lobby during certain hours.
  • Q: How can I return my books and other materials?
  • A: Please return them to the book drop on either side of the entrance doors.
  • Q: Will I be charged overdue fines?
  • A: Fines will resume on June 30.  Fines did not accrue between March 16 and June 30.
  • Q: My library card is set to expire soon. What should I do?
  • A: For library cards that expired on or after March 1, 2020, expiration dates have been automatically extended to September 1.  If you have an expired card, please contact us here and we will extend it a few months.
  • Q: How can I apply for a library card?
  • A: Residents of New Providence may apply for a library card online.

Miscellaneous

  • Q: I'm being asking for my PIN when using digital resources. Do I have one?
  • A: Your PIN is the last 4 digits of your library barcode.  If your PIN does not work, please contact us here. 

Online Resources for ebooks & audiobooks

  • Q: What can I access through Hoopla?
  • A: hoopla is a digital resource for ebooks, audiobooks, movies, TV series, music & comics.
  • Q: What can I access through Libby, by Overdrive?
  • A: Libby, by Overdrive is a digital resource for ebooks and audiobooks.
  • Q: What can I access through Teen Book Cloud?
  • A: Teen Book Cloud with ebooks for kids in grades 7 to 12
  • Q: What can I access through Tumblebooks?
  • A: Tumblebooks has read-along picture books, chapter books, National Geographic videos, non-fiction books & graphic novels for children.

Online Resources for Magazines

  • Q: Can I access magazines through the library?
  • A: Yes, you can browse digital magazines with Flipster. 

Online Resources for Learning

  • Q: What resources do you offer for digital learning?
  • A: You can access both tech courses and language courses:
    • Lynda with more than 3,000 online courses in a wide variety of subjects
    • Rosetta Stone for learning a new language

Online Resources for Video

  • Q: Can I download or stream videos or TV shows?
  • A: Yes, you can get entertainment and instructional videos through a number of library resources:
    • hoopla digital for ebooks, audiobooks, movies, TV series, music & comics
    • kanopy for independent, foreign & classic films and documentaries

Have a Question not answered here

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Signs of life!

As the snow begins to melt, we see positive signs of brighter days ahead.  Infection rates in town continue to drop and the COVID Committee of the Board of Trustees continues to monitor virus progress in the community.  We have been meeting regularly to evaluate whether conditions are right for re-opening.  As always, the safety of our patrons and staff is of prime importance. 

We are happy to announce that we will once again open to computer use by appointment on Monday, 3/1.  As before, we ask that you make an appointment for a 45 minute slot at least the day before and we will not take advance appointments beyond 1 week.  Social distancing requirements only allow us to make 2 computers available. 

We look forward to safer conditions as vaccinations proceed and will continue to update you as our re-opening plans progress.

377 ELKWOOD AVENUE
NEW PROVIDENCE, NJ 07974
908-665-0311